WU sign-up apparently broken in Chromium

Well, in a field consisting of the impossible, the appalling, the broken and the catastrophic, WU seemed least worse.

I signed up.



I tried to sign up.

Turns out their sign-up form doesn’t work in Chromium.

You fill it all in, hit submit and… nothing happens at all.

They have form in this matter. If you try to view the site in FF with DOM storge off and cookies off, it doens’t even render the page. Also in Chromium (which is normal – cookies on, etc) the link to talk to customer support doesn’t work.

What can you say?

So I still can’t transfer money from one country to another. I came into this with expectations, and the actuality is zero. Nothing, nada, doesn’t work, can’t be done. What I need, on an emotional level, is an expectations reset. The problem is I keep *thinking* things *ought* to be how they *ought* to be. Hope springs eternal.

Western Union UI fail / bait’n’switch?


See this? it’s from the Western Union site. See the USD value? that’s the amount I’m sending. See the SEK value? that’s the amount which will arrive. See the exchange rate? that’s the exchange rate.

…oh no it’s not.

That’s the MARKET exchange rate – the inter-bank rate for transfers of over 5m USD.

The ACTUAL rate WU would use (I spent 10 mins finding out from on-line help) is about 8.2.

The thing is, the SEK value there IS for the rate WU will use – not the market rate.

A totally incompetent or deliberately deceptive UI.

Western Union

I’ve been trying for two months now to make a money transfer from the USA to Sweden.

It’s actually impossible, at least on terms I would find acceptable – i.e. not being obscenely and stupidly ripped off, or having my intelligence insulted, etc.

I’m currently (still – because changing to a decent bank, also impossible) with Bank oF America, who charge 45 USD a transfer (only 35 if you let them do the currency conversation – which will cost me about 90 USD compared to the destination bank).

I looked at online foreign exchange brokers, but the amount of information they want to know about you, to open an account, is obscene. Most of them bait’n’switch, too, so you don’t find out until you’re well into the application process.

I looked at Bitcoin, but in Sweden, the banks there got together and make a nice, effective on-line and mobile payment system – and screwed up joining in if you’re overseas. I can’t join – I can in theory, but they rely on international short-code SMS for joining, and it doesn’t work. (I had hell talking to T-Mobile and Swedbank to try to get it sorted out. Give Swedbank credit, I received an email from them this morning saying they thought they might have fixed it. They hadn’t, but at least it seems they’re trying).

Because this system of theirs is so popular, everyone buying Bitcoin uses it to pay. So I can’t sell Bitcoin in Sweden (or the Nordics in general).

I looked at Western Union. They looked alright – the cost beat Bank oF America by 50 USD, and I could do this on-line (unlike BoA, who with charge 45 USD per thousand transfered, the justification (and this is some serious jive-crack gibbering madness) being security, and so with them I have to go into a branch), so I went for it…

…only to find out the maximum transfer is 5k USD. I want to transfer 5.5k. I really do not want to pay a second 150 USD or so, to transfer that 500 USD extra.

There was a note on the site that higher values could be transfered if the transfer is made in person, so I went over today to a WU agent which is on the block, in a supermarket.

I asked the transfer limit to Sweden.

She replies that she didn’t know, that it was whatever the computer said, and I would be better off going to the nearest WU shop and asking there.

In other words, rather than her operating the computer so she could tell me, she wanted me to leave the store, work out direction to the WU shop a metro stop away, spend about two hours all told going there and back and spending six bucks on transfer, *so I could ask them rather than her*.

I left.

I would email WU and let them know… but they won’t care either, in exactly the same way. Why should they? this woman, the people working for WU whom I might write to (if the have actually arranged their site so you can write to them – it’s very rarely so, IME), none of them care, because *it’s just more work and they get nothing for it*.

Apple Store

I have – possibly had – a first generation iPod shuffle. The second I’ve owned in fact; the audio quality is superb, far far in advance of the second gen, and the third gen had the headphone design issue (volume control in the headphone cable – I have my own ER-4Ps).

However, it’s getting a bit flakey – reluctant to start – and I think it might just this morning have died.

I had to go up into town today, pick up shirts, so I thought I’d stop by the Apple Store to try my headphones in the fourth generation unit.

That was my first mistake. A shop, in the high street.

So I head on up into town, hop out, walk in.

This is the first time I’ve been in an Apple Store.

Speaking as a software engineer, I think there’s a big design flaw; the interior of the store is a range of desks, nice wooden desks, with product on. They’re surrounded by people, so they’re hard to see at a distance, and they have a little low sign on them in the middle, about 20cm high, which you can only read if you’re close enough to already be able to see the product on that table.

So if you’re looking for something in particular, you have to scout the whole store, which I did, but iPod shuffles are small, so I couldn’t find them.

I asked a guy. “Over there, by that woman, she can help you.”

I go over there.

“Do you have one I can listen to?”, I ask.

“Yes, here, on the top.”

I unpacked my headphones, plug them in and turn the unit on. Or rather I moved the little switch which ought to turn the unit on. Nothing. I play with it for a while – volume controls, on and off again, the usual. Nothing.

There’s one unit on there which you can lift and heft. There’s another six or seven which are glued onto the stand. I try a couple of them. Also nothing.

“It’s not working.”

To this, she comes out with some jive-crack insanity; “yes, it’s probably because the other units are on demo mode and so there’s too many.”

(She means the iPod nanos which are next to it and turned on and obviously so, as they have a screen which it lit up and in demo mode. They are absolutely and in every way unconnected and unrelated to the shuffles).

What’s actually happened, I would say, is that the units are all out of power. This isn’t the case for the nanos, because they have a screen and a demo mode and so it’s clear when they’re dead. The shuffles have no display of any kind, and so they’re dead.

I will now paraphrase the rest of the unspoken conversation.

“So, you expect me to buy this personal music player – without having listened to it first.”



The basic problem of course is that she just doesn’t care. She is discouraged from caring. If she raised the issue, she’d have to do the work to fix it and get nothing for having done so. This problem of course is inherent in modern company design and so endemic throughout industry.


Have made the gross code changes to liblfds, now need to slap it around until it compiles.

Then need to rewrite all the tests, and also the benchmark app too.

This thing has one hell of a tail. I need an automatic code adjuster, something which understands C and adheres to my code style; but that won’t help with test or benchmark.